Placing and receiving calls, measured continuously by synthetic test calls.
Audio quality of real calls across the platform.
Desk phones and softphones staying registered to the platform.
The Ohio regional call core: its monitoring agent and the phones registered to it.
The Virginia regional call core: its monitoring agent and the phones registered to it.
The probes installed at customer sites that run the synthetic call tests.
Each bar is one day (America/Chicago); hover a bar for that day's details. Uptime counts degraded performance as up, a partial outage as half down and a major outage as fully down. Problems shorter than ten minutes, periods our own monitoring could not see, and posted maintenance windows are not counted as downtime.
Average call quality score across the platform, hour by hour. Higher is better; 4.2 and above is a clean call.
No incidents reported in the last 30 days.